Privacy Policy

1. Information We Collect

We collect minimal personal information to provide and improve our services:

1.1 Personal Information

• Contact Information: Email address, phone number
• Account Information: Username, password, transaction history
• Verification Information: Basic details for account verification (no KYC documents)

1.2 Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent on platform
• Cookies: Small data files stored on your device (you can disable these)

1.3 Financial Information

• Transaction Details: Trade amounts, wallet addresses, payment methods
• Bank Account Details: Only for INR withdrawals (not stored on our servers)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and send transaction notifications
• To improve, personalize, and expand our services
• To communicate with you, including for customer support
• To prevent fraud and enhance security
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information in these limited circumstances:

3.1 Service Providers

We may employ third-party companies to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access only to the information needed to perform their functions.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred.

4. Data Security

We implement security measures to protect your information:

• End-to-end encryption for all sensitive data
• Secure server infrastructure with regular security audits
• Two-factor authentication for account access
• Regular security training for our team

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary:

• Account information: Until you request deletion or for 5 years after account closure
• Transaction records: 7 years to comply with financial regulations
• Technical logs: 1 year for security monitoring

6. Your Data Rights

You have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

7. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for their content or privacy policies.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: P2PXPert Technologies, Bangalore, India